Private, referral-based support
Technology that works the way you need it to
Patient, discreet help with personal and household technology in New York City or remotely.
What I help with
Technology should make daily life easier—not create another job. I help individuals and households set up, troubleshoot, and simplify the devices and services they rely on.
- New devices, transfers, and everyday setup
- Accounts, passwords, two-factor authentication, and backups
- Home Wi-Fi, printers, streaming, and connected devices
- Video calls, shared calendars, files, and family technology
- Technology purchases and practical second opinions
- Clear documentation and ongoing guidance
How I work
I start by understanding what is actually getting in the way. Then I explain the options plainly, recommend only what is useful, and leave things easier to manage than I found them.
Privacy is part of the work. Sensitive information stays with the client whenever possible, and I do not retain passwords or authentication codes.
Support is available in person in New York City and remotely, primarily through referrals from existing clients and mutual contacts.
Introductions
If someone referred you, include their name and a short, non-sensitive description of what you need. We can establish an appropriate private channel before discussing account details or other confidential information.
For an introduction, email hello@justinrestivo.com with the name of your referral and a short, non-sensitive description of what you need.